Menu Your Bag
YOUR BASKET IS EMPTY. SPEND £40 OR MORE TO GRAB A FREE BIG ISSUE TOTE BAG!
Shop The Big Issue Collection

The Soap Co.

  • Item Description
  • Social Echo
  • Shipping Info
  • Returns Policy
Reviving and bright, this Citrus hand wash replenishes and refreshes with a summer blend of lemon, lime and mandarin.

With added cocoa butter for rich moisturisation, pro-vitamin B5 for hydration and regeneration, soothing Aloe vera extract and healing tea tree oil.
Launched in September 2015, The Soap Co. is an ethical luxury soap brand creating products that are good and do good. The Soap Co. is part of CLARITY, the oldest surviving social enterprise in the UK. Founded in 1854, it has been supported by Queen Victoria, Charles Dickens and Winston Churchill, and was set up to employ, train and support people with disabilities in order to build skills, confidence and independence. We currently employ more than 100 people across the country. By reinvesting 100% of profits, we aim to generate 60 new job opportunities every year.

The Soap Co. is proud to be a Made in Britain brand. All products and packaging are created in the UK at its semi-automated production line at its East London-based factory where the hand wash and hand lotions are made, and at its tradition cold press process workshop in Keswick, Cumbria, where bar soaps are cut, stamped and wrapped with care. At both sites, which house large kennels for guide dogs, people with great skills and motivation work to create the wonderful products. Every purchase creates employment for its staff whom are blind, disabled or otherwise disadvantaged.

Alongside its social mission, The Soap Co. strives to reduce its impact on the environment, sourcing packaging that is made from recycled materials and can be recycled and composted itself. The Soap Co. brand was created with the support of many award winning designers and suppliers that share its values - there doesn’t need to be a trade off between beautiful design, quality products and a social mission. The bottles are made from 25% recycled milk bottles, with almost 50% less impact on the environment than regular PET bottles; they are also refillable. The bar soap packaging is plastic-free using instead recycled and recyclable paper. The soap stickers are fully compostable; and the biofilms, which wrap the soaps, are also fully compostable. Finally, the glue used in the packaging is non-toxic and biodegradable.

We endeavour to dispatch orders within 2 working days from receipt of order and payment approval.

Most of the time orders are despatched the same day if received by 2 pm.

Please ensure that the shipping address you have given us is correct. We cannot be held responsible for items not delivered if the shipping address is incorrect or incomplete

Weight Based Shipping Rates:

 UK Shipping Standard  Weight KG  Price
   0 - 0.26  £3.50
   0.27 - 1.00  £3.99
   1.01 - 2.00  £4.99
   2.01 - 2.70  £8.99
   2.71 - 3.5  £10.00
   3.6 +  £15.00
      
 Express Next Day Orders Before 2PM  Weight KG  Price
   0 - 1.00  £9.99
   1.01 - 2.00  £11.50
   2.01 - 10.00  £29.00
     
 International Priority Mail - Europe  Weight KG  Price
   0 - 0.26  £8.50
   0.27 - 1.00  £12.50
   1.01 - 2.00  £18.00
   2.01 - 2.7  £22.00
   2.71 - 3.5  £35.00
   3.51 +  £40.00
     
 International Priority Mail - Rest of World  Weight KG  Price
   0 - 0.26  £8.50
   0.27 - 1.00  £12.50
   1.01 - 2.00  £19.50
   2.01 - 2.7  £25.00
   2.71 - 3.5  £35.00
   3.51 +  £40.00

Standard Delivery

Please note: orders may require a signature on receipt.

Standard Delivery packages, which will not fit through your letterbox, may be taken back to the postal depot for collection (a note will be left notifying you of this).

Please note we cannot be responsible for orders undelivered to a business address using Standard Royal Mail service.

Next Working Day - Guaranteed before 1 pm

Order before 2:00 PM for NEXT WORKING DAY DELIVERIES (Royal Mail Special Delivery).

For orders posted on Friday: Saturday is not classed as a working day by Royal Mail so we cannot guarantee delivery on a Saturday. However, most Special Deliveries posted on a Friday are delivered on the Saturday before 1 pm.

Orders will require a signature on receipt.

If you are not in at the time of delivery Royal Mail should leave a card to inform you where your parcel has been left or so you can arrange for re-delivery.

DELIVERY WITHIN EUROPE:

Delivered within 5-10 working days by Royal Mail Airmail & International Signed For.

A Tracked order service is available for certain countries. Requires a signature on receipt.

ACROSS THE REST OF THIS WONDERFUL GLOBE OF OURS:

Standard Delivery - approximately 8-12 working days. Orders will require a signature on receipt.

PLEASE NOTE WE CAN ONLY DELIVER TO THE FOLLOWING COUNTRIES:

Australia, Austria, Belgium, Canada, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Republic of Korea, Singapore, Spain, Sweden, Switzerland, Turkey, UK, USA,

This is important.

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

We offer a No Hassle Returns, Refund and Exchange policy.

Please refer to the information on your Delivery Note and proceed to the Customer Service link at the bottom of this site.